Ram Ravichandran

Overview

Narvar helps the most admired brands and retailers build lifelong relationships beyond the "buy" button. As an enterprise-grade SaaS platform serving 350+ retailers like Sephora, Neiman-Marcus, Crate & Barrel, and Gamestop, Narvar drives brand loyalty at scale by enabling immersive and emotional post-purchase customer experiences. From effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.\\Our story\\Narvar was founded by retail, customer experience, and logistics experts from leading global brands like Apple, Walmart and LVMH. Retailers have traditionally been focused on acquiring customers and driving them to make a purchase, after which the romance is gone. But it's the experience beyond the 'buy' button that is ripe for building customer loyalty. Our founder, Amit Sharma, identified this significant gap in the typical customer journey--the new moment of truth--and created the post-purchase category to help retailers turn shoppers into lifelong advocates. \\\We're hiring!\\We've assembled a team of experts from different backgrounds who share a passion for building great customer experiences. Our folks are collaborative self-starters and best-in-class in their respective fields. If you're a smart, down-to-earth team player who loves building things and wants to join a rising-star startup at an early stage, let's talk. To see who we're currently seeking to join us, visit narvar.com/careers.