Before You Begin

Deleting your account is permanent after a 30-day grace period. Before proceeding, we recommend:

• Download a copy of your data
• Review any active subscriptions you may have
• Transfer ownership of shared workspaces (if applicable)

Step-by-Step: Deleting Your Account

1. Log in to your ConnectSafely dashboard
2. Click Settings in the left sidebar
3. Scroll to the bottom and find the Danger Zone section
4. Click Delete My Account (red button)
5. Select the reason you're leaving (this helps us improve)
6. If you own workspaces with other members, you'll see a list of them — these will be deleted along with your account
7. Review what will be deleted and type DELETE to confirm
8. Click Delete My Account to finalize

You will be immediately signed out and receive a confirmation email.

What Happens When You Delete Your Account

Immediately

• Your account is deactivated and you're signed out
• All your LinkedIn accounts are disconnected
• All running campaigns and scheduled posts are stopped
• Your active subscription is cancelled
• You lose access to all workspaces
• A confirmation email is sent to your registered email

After 30 Days

All of your data is permanently deleted from our systems, including:

• Your profile information
• All LinkedIn account data
• All AI personas, templates, and message history
• Auto-comment settings and activity logs
• Scheduled posts and post boost history
• Workspaces you owned (if any)
• Billing records (Stripe customer is also deleted)

Note: Anonymized churn feedback (the reason you selected for leaving) is retained for analytics. It cannot be linked back to your identity after deletion.

Changed Your Mind? Restore Your Account

During the 30-day grace period, you can restore your account at any time:

1. Go to the ConnectSafely login page
2. Sign in with your email as usual
3. Your account will be automatically restored

Important: Restoring your account will bring back your profile, templates, and personas. However, LinkedIn accounts will need to be reconnected, and your subscription will not be automatically reactivated.

If You Own a Workspace With Other Members

If you're the owner of a workspace that has other members, the deletion flow will show a list of those workspaces during the process. These workspaces will be permanently deleted along with your account, and all members will lose access immediately.

If you want to preserve a workspace, ask another member to become the owner before you delete your account. You can do this from the Workspace Settings page.

Frequently Asked Questions

Q: Will I get a refund for my subscription?

No. When you delete your account, your subscription is cancelled but no refund is issued for the remaining period. Your subscription will end immediately.

Q: Can I delete my account if I'm in a free trial?

Yes. Your trial will end immediately and you'll lose access to trial features.

Q: What if I've used the post boost feature recently?

Free plan users are restricted from deleting individual LinkedIn accounts for 1 week after using post boost. However, full account deletion is not restricted — you can delete your account at any time.

Q: How long does the deletion process take?

Your account is deactivated immediately. Permanent deletion happens automatically after 30 days.